Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. (Requesting a return does not mean you are guaranteed one.)

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at theraccoemail@gmail.com. Please note that returns will need to be sent to the return address seen on your shipping label.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges
We do not exchange on the grounds of color/variants. However, if you need a different size please reach out to the email previously listed above.

 

Refunds
In order to see if you are eligible for a refund, contact theraccoemail@gmail.com.